Bloomreach

Summary

Bloomreach is the World’s #1 Commerce Experience Cloud with powerful content, customer engagement, and product discovery offerings to help businesses achieve true personalization and drive unparalleled business growth. Bloomreach delivers relevant, contextual, and consistent digital experiences across all channels.
 
Bloomreach offers a variety of solutions for both B2C and B2B businesses, including marketing automation, product search, and merchandising – delivering real-time, scaleable personalization. Together, Bounteous and Bloomreach create relevant customer experiences to maximize engagement with target audiences and drive brand loyalty.

Key Features

  • Customer Data Engine
  • Engagement
  • Discovery
  • Content

Customer Data Engine

Bloomreach’s Customer Data Engine personalizes the entire customer journey, ensuring all of your customers — even first-time visitors — get personalized product search results, relevant marketing campaigns, and customer journeys across all channels with a headless content management system.

Engagement

Realize the true magic of customer data through the delivery of engaging, consistent, and tailor-made experiences across all digital touchpoints. Bloomreach Engagement puts the power of customer data in the hands of the marketer. With your marketing view of the customer, you can connect that data to multiple channels, power personalized campaigns, and update segments in real time to ensure it’s always the right message on the right channel at the right time.

Discovery

Quickly match your customer to the perfect product with AI-powered site search, SEO, recommendations, and product merchandising.

Content

Stand out from the crowd with commerce-focused headless CMS and experience management tools, and capture more revenue and achieve real personalization with an API-first, headless content platform flexible enough to power any front end. Add & arrange products with our drag-and-drop builder making it easy to turn any page into a shoppable experience and put your products in their best light with direct preview and in-context editing.