Salesforce Commerce Cloud

Summary

With Salesforce Commerce Cloud, you can grow faster with digital commerce built around your customers. Whether you're seeking a solution for B2C or B2B, Salesforce Commerce Cloud will empower you to grow your revenue and relationships with a completely connected digital customer journey. Innovate, scale, and reach your goals faster with connected B2C commerce, and drive growth with easy, connected commerce built for B2B buyers. 

As a Salesforce Crest Partner with a wealth of commerce experience, we understand your unique business needs and leverage our knowledge of best practices to drive customer success. 

Features

  • B2C Commerce
  • B2B Commerce

B2C Commerce

Build Better Digital Commerce Experiences: Convert more shoppers with seamless B2C digital commerce transactions. Leverage features like conversion funnel optimization, mobile-first capabilities, social extensions, order management, and more. 

Control your marketing and merchandising: Empower your marketers and merchandisers with efficient commerce apps. Take advantage of Page Designer, intuitive campaign management, search optimization, SEO optimization, and more. 

Personalize with Artificial Intelligence: Harness the power of AI with Einstein—no data scientist required. Leverage Einstein Product Recommendations to deliver highly personalized product suggestions, Commerce Insights to interpret purchasing behavior and optimize product bundles, Predictive Sort to automatically tailor category pages and search results, Search Recommendations to offer personalized type-ahead suggestions, and more. 

Build, customize, and innovate your sites: Deliver custom headless commerce faster and at a lower cost. Connect to the power of Salesforce by creating a truly unified customer journey with the Salesforce platform. Embrace API-first commerce to build and extend shopping experiences and unlock new revenue channels. Code with developer-friendly tools, go mobile-first with apps and bring commerce to any industry fast with accelerated time-to-market. 

B2B Commerce

Launch quickly: Launch digital B2B ordering in weeks, then innovate with speed, scale successfully, and seamlessly integrate all your apps, data, and processes to get a 360-degree view of your customer.

Boost online revenue: Drive growth with new revenue channels and more efficient ways to work. Offer simple self-service online buying, solve B2B commerce complexities (such as fast reorders, account hierarchies, contract pricing, custom catalogs, and more), lower your cost to serve, and empower your team to sell more by freeing up reps' time with digital ordering. 

Engage more customers: Deliver a completely connected B2B customer experience. Unify your customer journey, stay connected across every touchpoint with data from sales, marketing, and service, tailor B2B commerce by making purchase recommendations tailored to each customer in real-time, and keep customers coming back with improved customer loyalty. 

Tailor to industries: Tailor B2B commerce to fit the needs of your industry. Go digital in manufacturing, modernize consumer goods purchasing, and extend your commerce by tapping into our partner ecosystem for solutions like payments, ERP, loyalty, and more.