ActionIQ

Summary

ActionIQ brings order to CX chaos. Their Customer Experience Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and action on customer data while helping technical teams extend and enhance existing technology investments to manage data governance, costs, and performance. Enterprise brands such as Autodesk, Pandora, Hertz, and many more use the CX Hub to drive growth through extraordinary customer experiences.

We partner with ActionIQ to bring strategic service offerings paired with ActionIQ’s leading CX Hub to enhance experiences for our joint customers and put data in the hands of the business, to ultimately drive value and growth.

Features

  • Customer 360
  • Identity
  • Audience Center
  • Journey Management
  • Real-Time Experiences

Customer Data Platform

Create a single source of customer truth and obtain a comprehensive view of every customer.]

Identity

Manage and resolve identities across anonymous and known customers across first, second and third party sources of your choice, respecting privacy regulations.

Audience Center

Explore, augment and activate hyper-segmented self-serve audiences enriched with insights and predictive models.

Journey Management

Launch and test omnichannel journeys across hundreds of out-of-the-box integrations for both owned and paid channels.

Real-time Experiences

Combine streaming and historical data to holistically inform real-time experiences across online and offline channels.