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Caesars Entertainment

Caesars Entertainment is a pioneer in loyalty, experience, and now, digital.

Caesars Entertainment is an empire, the world’s most diversified casino-entertainment provider, delivering outstanding customer experience to over 65 million loyalty members across 55+ physical locations. To bring that experience to digital, Bounteous leveraged platform expertise and artificial intelligence to outstanding success.

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  • 65 MILLIONMembers
  • 206%REVENUE INCREASE FOR HOMEPAGE VISITORS
  • 20XRETURN ON PLATFORM INVESTMENT

Foundational support to power exceptional results.

Over several years, we’ve worked with Caesars Entertainment to maximize their platform investments and grow their digital maturity, empowering countless personalized experiences for online visitors.

Intelligent Personalization

We enabled an experience that learned as guests explored.

Showcasing Experience

We highlighted bespoke recommendations for dining and activities.

Caesars Entertainment turned to us to combine robust personas with the tech to reach them.

Optimized Flow of Data

We realized the promise of Adobe tools that work together to provide results without sacrificing flexibility.

Tripled Revenue Per Visitor

In the first 90 days, personalized offers, accommodations, and activities helped drive massive growth.

Bounteous reimagined the booking experience on Caesars.com.

Mobile-Led Design Process

Built for convenience and speed and packed with features.

Personalized Recommendations

Improvements to customer experience with a frictionless process.

Digital Innovation for Customer Experience Excellence

By focusing on both business metrics and capabilities, our co-innovation engagement model has helped grow Caesars' digital maturity while achieving amazing results. Through skillful integration and unmatched expertise, we harness data to improve and scale Caesars' digital experience.