Our groundbreaking collaboration with a leading insurance and financial services firm resulted in a mobile app designed to revolutionize healthcare accessibility. From early disease detection to purchasing health insurance, the app's omnichannel platform enriches user experience and promotes wellness across Southeast Asia.
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\nThe application was to be high on customer centricity, to engage customers and provide proactive alerts and notifications on diseases, and be an omnichannel digital platform which could track customer journey and help as a Point of Sale (POS) for buying health Insurance.
\nBounteous built a ticketing system from scratch that can create, assign, close issues with an effective reporting system, built using AngularJS, Spring, Java & Oracle.
\nThe app’s predictive capabilities helped in early detection of diseases as well as managing diabetes, heart conditions etc. The app also served as a POS for existing and new customers wherein customers can buy insurance products and input service requests based on requirements. All this was integrated with the Digital Policy Administration System, making the whole experience digitally seamless.
\nThe app rapidly gained popularity and became one of Asia’s most popular health care-based application.
\nThe app was rolled out across 11 Southeast Asian countries in 10 different regional languages with a target audience of 20 million users. Current supported countries include Singapore, Malaysia, Hong Kong, Indonesia, Vietnam, Cambodia, Laos, Myanmar, Thailand, Philippines, and Taiwan.
\nEasy to use features and availability of health insights round the clock enabled customers be in charge of their health.
\n