Press Release: Bounteous Recognized in Customer Relationship Management Marketing Services Landscape Report
CHICAGO — November 06, 2025 — Bounteous, a global digital transformation consultancy, has been recognized as one of 28 providers in Forrester’s “Customer Relationship Management Marketing Services Landscape, Q3 2025” report. For Bounteous, this inclusion showcases the company’s commitment to delivering comprehensive, data-driven marketing strategies that engage individuals throughout the entire customer lifecycle, helping brands achieve sustainable growth and scalability.
“We believe our inclusion in Forrester’s report reinforces our role as a trusted partner for brands looking to maximize customer engagement and loyalty,” said Kelly Jessop, Chief Solutions Officer at Bounteous. “We specialize in building highly customized CRM strategies that leverage data-driven insights to deliver relevant, personalized experiences at every stage of the customer journey.”
Bounteous was listed as a consultancy with an industry focus in the sectors of entertainment, leisure, and hospitality, manufacturing/production of consumer products, and retail, with a geographic focus in North America and EMEA. Forrester defines CRM marketing as “services that help marketers manage and analyze first-party customer data and connect insights to marketing campaigns, communications, and digital experiences to drive business outcomes.” These services are delivered by agencies, consultancies, and systems integrators.
Forrester’s report acknowledges the critical role CRM marketing services providers play in driving business outcomes by implementing first-party data across the customer lifecycle. The report includes details about the providers’ capabilities and specializations to guide businesses in selecting the right partners.
The report is available online to Forrester customers or for purchase here.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.
About Bounteous
Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, Digital Experience Platforms, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 5,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. Discover more about our impactful work and expertise by visiting www.bounteous.com and following us on X, LinkedIn, Facebook, and Instagram.
